Returns & Exchanges
At Ruthanne Collection, we want you to love every piece in your home, which is why we offer a 30-day return window for most items in their original condition. Please note that custom furniture and final sale accents are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive safely at our warehouse.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and secure it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our team inspects the returned goods, a refund will be issued to your original payment method within 5-7 business days.